BREAKOUT OPTION 1 – Client Service: How to select, onboard, and manage beneficiary organizations

The clients you serve are part of the food bank ecosystem. Product donors trust that food banks ensure their product goes to people who need the food and will handle it safely and responsible. Therefore, any misuse of product by a beneficiary can have serious consequences for the food bank.

In this session you will hear why managing your beneficiaries is so important. You will also be provided with a clear process for how to achieve this goal.

Wednesday 30 June

  • 02:10 – 03:30 UTC -5 (Chicago 9:10 a.m.)


  • Christopher Rebstock, Director, Field Services at The Global FoodBanking Network
  • Zanele Stimela, National BO Network Development Manager at FoodForward SA

Presentations and Materials

Click on the link below to view and download the presentations from this session:





9:10 am - 10:30 am



Local Time

  • Timezone: America/New_York
  • Date: 30-Jun-2021
  • Time: 10:10 am - 11:30 am